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General

Netvibes Insights – Social Media Strategies for Life Sciences

Join us, June 7, 12PM EST, as Social Media Specialists at Netvibes and Life Science Industry professionals from Dassault Systèmes discuss the issues and best practices in social media for Life Sciences.

Every month, Netvibes Insights takes you behind the scenes of today’s top brands using dashboard intelligence. Who are the influencers? How do people perceive their products? What are the differences between their social media strategies?

This month’s session is “Social Media Strategies for Life Sciences”. How should Pharma, Medical Device and Life Science companies approach social media? Discover:

  • How Pierre Fabre, GE Healthcare & Abbott use Twitter and Facebook
  • How life science companies spot emerging opportunities and threats
  • Why FDA guidelines may affect your social monitoring strategy

Go to insights.netvibes.com to signup — and also see videos and demo dashboards from past webinars where we analyzed Kraft, Groupon and Nike.

Dashboard Intelligence

Listen & Learn from Twitter, Facebook & Forums with our new 3-in-1 Social Search App

Wouldn’t it be great if you could keep an eye on social chatter and discussion boards in real-time, all in one app? Now you can with our new 3-in-1 Social Search app.

It combines 3 indispensable social monitoring tools together:

  • Facebook
  • Twitter
  • BoardReader

Social Search lets you search for any topic across all 3 services and delivers results to you in one merged stream, all in real-time. Just type a keyword, click and go. It’s easy.

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General

Tech@State and Syria Live Dashboards

Consumer social monitoring tools let you track a few Twitter accounts. But what if you need to analyze an entire country in real-time?

Netvibes was invited by the Department of State on a panel that will discuss the answers to this question at the Tech@State conference on Feb. 3-4 in Washington, DC. We hope to see some of you there!

To demonstrate how Netvibes helps government agencies visualize real-time information, we created Syria Live. Check it out for live analysis of what’s going on in Syria right now!

Also, we created a Tech@State 2012 conference dashboard where you can see everything that’s being said at the conference, plus speaker sessions, conference info, videos and more.

General

LeWeb 11 Deconstructed

No doubt that by now, you know all about our Live Dashboards, a practical use of our Netvibes Premium Dashboards to cover an event and gather all relevant information in one single place. We did it again last week for LeWeb 11 and now it’s time to look behind the curtain and see what we can learn from the analytics we collected.

The reason we decided to build Netvibes Premium, even though there are many good social analytics solutions on the market, is because we wanted a solution that could deliver real meaningful insights, not just metrics.

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General

"I love it when a plan comes together!"

As you probably already know, yesterday, Netvibes.com went offline for an extended period of time. What was supposed to be a standard feature upgrade turned into a very long & stressful night for our team, all of that because of a hardware failure.

So what went wrong? To make a long story short, our master servers suddenly decided it would be fun to crash, right in the middle of the update, forcing us to promptly switch on our slave servers… which were not too happy about it, and eventually started acting out too, resulting in a dreadful “core dumped” message.

You know the rest.

Fortunately, we have plenty of backups and our tech team was able to get everything back to normal after a few hours of stress and hard work. In the end, no dashboards were harmed during the course of this unfortunate incident.

You might still experience a few hiccups in the next days while we put everything back in order and reconfigure the servers to work flawlessly. In any case, we are monitoring the situation very closely to make sure everything is now ok.

Thank you all for your patience, understanding, and support during the downtime. It was really motivating to see all the comments on Twitter about how much Netvibes was a part of your daily lives. For us, it is our daily life.

Partners

Talking Netvibes: Using The Netvibes APIs To Make Your Dashboard Talk

Discover the very first 3rd party iOS app that takes full advantage of Netvibes APIs: Talking Netvibes, powered by Odiogo, leading provider of cloud-based audio solutions on the go. A clever app that will make your iPhone read your personal news selection out loud, directly from your Netvibes Dashboard.

Browse throughout your dashboard, tabs and widgets to view and, most importantly, to listen to any story. Social sharing features also allow you to share articles via email, twitter or Facebook.

“Allowing partners and third party providers such as Odiogo to connect with the Netvibes environment via a set of secured APIs, is at the cornerstone of our strategy. We salute Odiogo’s initiative to provide to our large community, of both individual users and corporations, an innovative and convenient way to access the content of their Netvibes dashboards.” (Freddy Mini, CEO of Netvibes)

“The information overload drives users to seek ways to access information in ‘eyes-busy’ situations, for example when driving, exercising and cooking. This Odiogo technology combined with Netvibes dashboards, allows users to create their personalized audio news bulletin with the news sources that they trust. Also, the audio feature proves itself to be extremely convenient for visually impaired users or for those experiencing difficulties reading on a small screen, as well as for language learners.” (Marc Kawam, CEO of Odiogo)

The application is available on the Apple Store (http://bit.ly/TalkingNetvibes) at $2.99. Six month worth of subscription is offered with the purchase of the application. After the 6-month period, an In-App purchase permits a renewal of the service for another 6 months, and so on.

Want to know more about Netvibes APIs and developing your own apps? Get in touch!

General

Live Dashboard E3 2011: the biggest gaming event, the best coverage

From June 7 to 9, Los Angeles will host the annual biggest gaming gathering in the world, also known as the Electronic Entertainment Expo or E3.

This huge event, which brings together all major publishers, is an opportunity for both the press and the public to discover games and gears that will hit the store shelves in the forthcoming weeks and months.

This year Nintendo will unveil the successor to the Wii console, Sony will introduce its new mobile NGP, and new episodes of the Tomb Raider saga, Assassin’s Creed, Gears of War & many more are going to be revealed.

Like every year, the event will receive extensive media coverage and for this 2011 edition, Netvibes will help you sort it all out by setting up a dedicated Live Dashboard to cover the show and bring all relevant information into one single place:

  • live conferences live
  • latest news
  • videos from Los Angeles
  • backstage events
  • podcasts, blog posts
  • mentions on social networks, facebook, twitter
  • and much much more…

And like with every Live Dashboard, Netvibes will give you access to the advanced tools available with our professional Dashboards: SmartTagging (to tag feelings to articles), Advanced Research in Real-Time (to cross-search different sources inside the Dashboard) and Bookmarklet (to easily add content from other sites).

Check it out at http://e3expo2011.netvibesbusiness.com. And if you’re fluent in French, also check the French version of this Live Dashboard where Netvibes joins forces with gaming site Gameblog.fr.

General

The Reality of Real-Time Web Services

To all our users, thank you for your quick feedback about our new idle mode. I wanted to take a brief moment to discuss a little bit about why we created this feature, a workaround for those that don’t want it, and what our commitment is to you and all our users.

The real-time Web is a balancing act. Everyone remembers Twitter’s early days with frequent service interruptions. Speed often comes at an expense, obviously, in server costs, but also in terms of reliability. In the not too distant past, traditional websites only had to serve one page per pageview. Today, real-time Web services and live updates can mean continually serving hundreds or thousands of updates for each pageview.

Our challenge:What makes Netvibes so great is that we ping all your feeds and services for updates minute by minute, so you can see a live river of content. We aggregate multiple real-time Web services, from Twitter to Facebook, and more than 1,000,000 different newsfeeds – all constantly updated automatically for our users. This represents about 10,000,000 new items to collect, every day.

Our solution: idle mode. We wanted to create a solution that would be transparent (so our users are aware) and invisible (so as not to cause annoyance). In our first iteration last week, idle mode would kick in after 20 min of inactivity and required users to click to reconnect. Thanks to your feedback, we quickly realized that this was interrupting the user experience – we heard ya!

Our dev team immediately worked around the clock to make it more unobtrusive. Now users can restore their session simply by moving their mouse. Moreover, we continue to count and update your feeds in the background–you can still see the number of new articles climb, even when in idle mode.

This is a critical issue of fairness for all users. Without idle mode, our inactive or “away” users would inadvertently slow down the network for active users. We feel this is the best and fairest solution for maintaining speed and reliability all our users.

Why did Netvibes implement idle mode?

  1. Speed. Less load means greater speed and reliability for users that are active. By implementing idle mode for users that are inactive for 20 min or more, we can save nearly 2/3 of our server load – which means more resources are liberated for our active users.
  2. Sustainability. Less load means fewer watts being burned by our servers.
  3. Economics. We are committed to keeping Netvibes.com free and ad free. We do this in by generating revenue from our business Dashboard Intelligence products. And we do this by being efficient with our bandwidth and distributing it fairly to active users who need it most.

Workaround?
We realize that there is an elite population of Netvibes users who need idle mode turned off. This includes professionals and organizations who want to monitor feeds all day on dedicated second monitors. These types of users would benefit from the Netvibes VIP service. Netvibes VIP members can disable idle mode and they also benefit from personalized project support and guaranteed service agreements – for only €29,90/year, which is just $0.10/day.

Let’s be perfectly clear: This is by no means an attempt to brick our service and force users to become Netvibes VIPs (especially at 10 cents a day!). This is an issue of fairness, speed, sustainability and economics to continue to provide our free users with an ad free service and to empower professional users who want customized support to get what they need. By so doing, we hope to meet the needs of all our different types of users.

Again, thank you for all your patience, understanding and honest feedback.

Freddy Mini
CEO Netvibes

General

Idle mode update

The recently implemented “Idle mode” have undoubtedly caused a lot of reactions, which we took into consideration to improve our service and meet your expectations. 

From now on, this mode is silently activated after a while and instantly turned off as soon as you  get back to Netvibes by moving your mouse or return to any tab on your Dashboard.

We’d also like to take this opportunity to remind you that this “Idle mode” means in no way an interruption of service: it does not “stop updating your feeds”, and the fact that the counter in your browser tab keeps being incremented is a testimony of that ongoing activity.

We hope you’ll find these adjustments to your liking. Anyway, feel free to give us your feedback by commenting on this blog post, or via our Twitter or Facebook accounts.