Browsing Tag

Business Processes

Dashboard Intelligence

Welcome to our new Dashboard Intelligence Website!

Ever since we introduced the concept of Dashboard Intelligence, we’ve received great feedback and questions about how to use Netvibes professionally for real-time business intelligence. Today, we’ve launched a new website that has everything you need to know about Dashboard Intelligence. Check it out at business.netvibes.com!

What is Dashboard Intelligence?
Dashboard Intelligence (DI) is business intelligence evolved for the real-time Web. (We hesitate to simply call it “BI 2.0”, because it’s much more than that.)

Traditional business intelligence applies business logic to corporate databases to create analytic reports and automate standard business processes. This worked great in the ‘90s, when you could impress your boss by turning last month’s sales data into this month’s sales report. But today, the real-time Web is infinitely faster, vaster and more chaotic than any corporate database and business intelligence can’t keep up. (In fact, new research indicates this may be the reason why Enterprise 2.0 isn’t growing as fast as expected; see our report on GigaOm.)

This is where DI comes in. Netvibes Dashboard Intelligence makes the daily chaotic flow of Tweets, feeds, websites, apps and social sentiments manageable and meaningful. The best part is that unlike traditional business intelligence, which is optimized for large corporations, DI can help any-sized team or organization save enormous amounts of time, boost real-time knowledge sharing, and make faster, better decisions.

How does the DI process work?
Netvibes Dashboard Intelligence operates on a new three step process:

1. Listen to Everything – The first step is to regain control over your daily workflow by monitoring everything, both internally (databases, CRM, ERP, etc.) and externally (feeds, blogs, Tweets, friends, customers, clients), all in one real-time dashboard.

2. Learn from Everyone – Next, extract real meaning and knowledge by using smart tagging and filters to pull best ideas, key trends, and hidden experts to the top of the stack.

3. Act in Real-Time – Finally, send live mobile alerts to decision makers, automate reports, and trigger real-time business decisions to stay ahead of the competition.

Over the next few weeks, we will be posting articles and hosting webinars to present Dashboard Intelligence in detail with real-world examples using Netvibes. So stay tuned! In the meantime, you can learn more about each step, and request a demo, on our new Dashboard Intelligence website: business.netvibes.com

Dashboard Intelligence

Netvibes Livebar gives easy access to your most important widgets

Last month we introduced the concept of Netvibes Dashboard Intelligence (DI), the next step in Business Intelligence 2.0 for the real-time Web which revolves around three key processes: Monitoring, Listening and Taking Action. (Check out our video presentation on Dashboard Intelligence here.)

As you know, Netvibes dashboards are the perfect solution to monitor, listen and act on everything using hundreds of professional widgets for performing real-time analysis, trend reporting, team tasks and other business processes. You’ve always been able to monitor all your feeds and run all your widgets side by side in our Widget view.

But what about when you’re in Reader view?

Today we’re pleased to introduce a new feature in our Reader view called the Livebar. The Livebar is an active sidebar that lets you run your favorite listening widgets and professional apps side-by-side with the Reader. Now you can instantly pull up your work tools for quick tasks without interrupting your concentrated reading experience.

For example, you can quickly access your Twitter widget so you can track new trending topics you find or talk with your followers about a cool new article you read. You can also access professional analytics services, like Radian6, and perform searches and analysis related to what you’re reading.

You can also use it to maintain a quick and easy access to the things that matter to you: audio sources for instance (like podcasts and webradio widgets) or any other kind of medias (wallpapers feeds, pictures of the day, videos, etc.).

To try it out, log on to your dashboard, then switch to Reader view. Edit any widget and click on the brand new “Add to Livebar” option at the top to copy it to the Livebar. Notice that you can open and close the Livebar simply by clicking the vertical border on the right side of the screen. So it’s never in the way when you want more space for your feeds.

Netvibes is the first and only reader designed for real, professional use – for busy people who need to monitor many things at once, listen to key trends and sentiments at once, and take action using multiple work tools at once. SmartTagging and Livebar are two important new features we’ve introduced recently to help professionals self-organize all their content and access all their work tools, respectively.

This year, we’ll continue to add other powerful Dashboarding Intelligence features to help transform your dashboard into the ultimate business intelligence solution for Monitoring, Listening and Taking Action across the real-time Web and your organization.

So stay tuned and give us your feedback!

Dashboard Intelligence

CES 2011: Live Dashboard Analytics

Once again, Netvibes demonstrated its Dashboard Intelligence know-how with the setup of a Live Dashboard to cover the 2011 CES (Consumer Electronics Show), held in Las Vegas last week. Our dashboard was without a doubt the place to be if you wanted to easily gather news feeds, schedules, social networks mentions, videos and basically everything about this big event.

And like we did with LeWeb 2010, using our SmartTagging tool we are now able to transform this chaos of information into tangible trends.

As you can see, General Sentiment (i.e. for all keywords) was very positive among people who used our SmartTagging tool, almost half of them leaning towards a “cool” sentiment.

With SmartTagging we can also focus on sentiments regarding a specific keyword, for instance Android phones…

…or 3D with no glasses, who seemed to be a very popular item among taggers.

We can also bring up a chart that shows the ten things people found “cool” during the whole event.

And that’s not all… What did they think about 3D? What things did they tag with sentiments like “I want one!”, “Deja vu” or “No thanks”… The possibilities are limitless, thank to our Dashboard Intelligence and SmartTagging tools.

SmartTagging can help you and your organization get the best of specific events (like this one) or allow your company to transform everyday work actions into key trends, reports and alerts, trigger business processes and enable real-time decision making within organizations.

Want to receive all the data from the event ? Contact us and request the Excel file!

Dashboard Intelligence

LeWeb 2010: SmartTagging put into practice

If you read our blog on a regular basis, you already now that during LeWeb, the big annual gathering about all things Internet, we launched a big scale live test of our new SmartTagging feature. The time has come to assess this first full scale test.

If you’ve never heard of SmartTagging or Dashboard Intelligence, you’ll find all the information you need in our previous post entitled Business Intelligence Reinvented for the Real-Time Web.

In short, if you don’t have time to read it all, let’s just say that SmartTagging is a process implemented on our professional dashboards through which you can tag all relevant information with sentiments and then share this expertise with your collaborators.

A useful tool to monitor the competition on the Web or centralize the information feeds on a particular subject and then bring a qualitative added value.

During LeWeb 2010, using our dedicated dashboard, SmartTagging allowed us to convert the intangible chaos of information (from feeds, blogs, videos, photos, etc.) into tangible trends.

For instance, it allowed us to get a grasp of the general feeling from LeWeb visitors who used our feature.

It also allowed us to identify keywords (brands, people, topics, etc.) for which people gave an “awesome” sentiment (but this works with other sentiments as well, whether good or bad).

Finally, it allowed us to also identify key trends (i.e. the most tagged keywords) during the event.

And this is only a fraction of the possibilities of what SmartTagging can help you achieve. SmartTagging can assist you in getting the best of specific events (like LeWeb in our example) or help your company on a daily basis to transform everyday work actions into key trends, reports and alerts, trigger business processes and enable real-time decision making within organizations.

Dashboard Intelligence

Business Intelligence Reinvented for the Real-Time Web

In today’s fast-paced information society, it is becoming more and more important for businesses to be able to transform the daily chaos of the real-time Web into tangible trends, alerts and business processes.

“Netvibes Dashboard Intelligence evolved as a way for businesses to capture and convert RSS feeds, Web searches, Tweets, team conversations, and social interactions into tangible trends, alerts and business action based on real-time dashboards.” (Freddy Mini, CEO, Netvibes)”

Netvibes Dashboard Intelligence lets businesses transform the intangible, social, real-time Web into tangible trends, expert knowledge and business actions.

Dashboard Intelligence is a new way for organizations to:

  1. Monitor Everything on real-time dashboards, from competitors to customers
  2. Self-organize millions of intangible actions within a company into tangible trends
  3. Alert and activate business processes automatically and instantly

SmartTagging can capture hidden value generated by everyday work activities. Users won’t need to learn any complex new tools—they will soon be able to simply click and tag anything they access online or within the company with their personal sentiment and share their expertise with the entire organization.

SmartTagging can transform everyday work actions into key trends, reports and alerts to trigger business processes and enable real-time decision making within organizations.

For more information on Netvibes Dashboard Intelligence, including a video presentation, research articles, live examples and whitepapers, visit: http://business.netvibes.com.

Try SmartTagging on our dedicated LeWeb 2010 dashboard.
Read the full press release.